General Virtual Assistant

Position Overview

We are seeking a detail-oriented and efficient General Virtual Assistant to provide comprehensive administrative support to businesses and professionals. This role requires strong organizational skills, attention to detail, and the ability to handle various administrative tasks simultaneously. The successful candidate will help clients manage their day-to-day operations, improve productivity, and maintain seamless business processes.

Responsibilities

• Manage calendars, schedule appointments, and coordinate meetings
• Handle email correspondence and communication on behalf of clients
• Perform data entry, file organization, and database management
• Process documents, reports, and presentations using various software applications
• Conduct online research and compile information on various topics
• Manage customer inquiries and provide basic customer service support
• Maintain and update client records and contact information
• Assist with basic bookkeeping and financial administration tasks
• Coordinate travel arrangements and prepare itineraries
• Support social media management and content scheduling
• Create and maintain standard operating procedures for routine tasks
• Implement and maintain organizational systems for efficient workflow

Qualifications

• Minimum of 1 year of experience in administrative support, virtual assistance, or similar role
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is a must
• Experience with Google Workspace (Gmail, Docs, Sheets, Calendar) is a must
• Proficiency in AI software and tools (such as ChatGPT, Claude, or similar AI assistants) is a must
• Strong written and verbal communication skills in English (CEFR level B1 or above required)
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks and manage time effectively
• Problem-solving skills and proactive approach to administrative challenges
• Ability to work independently with minimal supervision
• Familiarity with project management and task tracking tools (such as Asana, Monday.com, Trello, ClickUp, or Notion)
• Experience with customer relationship management (CRM) systems preferred
• Basic understanding of business operations and administrative processes

Technical Requirements

Computer System

• Processor: Minimum Intel Core i5/AMD Ryzen 5 or equivalent (i7/Ryzen 7 recommended for multitasking)
• RAM: 8GB minimum, 16GB recommended for handling multiple applications simultaneously
• Storage: 256GB SSD minimum (512GB+ recommended)
• Operating System: Up-to-date Windows 10/11 or macOS (last 2-3 versions)

Internet Connection

• Speed: Minimum 25 Mbps download/10 Mbps upload (50+ Mbps download recommended)
• Backup Solution: Mobile hotspot or secondary internet option for emergencies
• Ethernet Connection: Wired connection option for optimal stability during important meetings

Others

• Headset: High-quality noise-canceling headphones with microphone
• Webcam: 1080p resolution minimum
• Monitor: Minimum 21-inch screen with 1080p resolution minimum

Hours and Availability

• Flexibility to align with client’s time zone and schedule
• Availability during core business hours with some flexibility for urgent tasks
• Ability to handle occasional time-sensitive matters outside regular hours

What We Offer

• Competitive compensation reflecting your administrative skills and expertise
• Long-term client relationships for stable, ongoing work
• Professional development opportunities to enhance your virtual assistance capabilities
• Supportive team environment with mentorship from experienced colleagues
• Opportunities for career advancement within The Curious Owls

Application Process

To apply, please submit your resume, a cover letter highlighting your administrative experience, and professional references to [email protected]. Include “General Virtual Assistant Application” in the subject line.

The Curious Owls values diversity and is committed to providing equal employment opportunities. We encourage applications from all qualified individuals regardless of background.